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Creator terms

Creator terms

This document was last updated on 28 March 2023

Definitions

  • Performlist: This refers to the platform offered by Performlist where creators can create
    and
    sharePerformlists.
  • Performlist Platform: This is the online platform offered by
    Performlist where creators can createand share Performlists, and where users have access to these
    Performlists.
  • Third Parties: In this context, it refers to external parties or
    organizations that are notdirectly involved with Performlist. These can include external advertisers,
    service providers, or other companies.
  • Creator: A creator is a user of the Performlist platform who can create and make
    Performlistsavailable to other users.
  • User: A user is someone who uses Performlists. In this context, it refers to a user who
    accessesand uses Performlists on the platform.
  • Course: A Course is a collection of Performlists organized by the Creator around a specific
    topic or skill set, which can be offered for sale, for free, or kept private for specific students within
    the Performlist Platform.
  • Class: A Class is a session or group within a Course where students can enroll. Classes
    allow Creators to manage and interact with students going through a Course.
  1. Intellectual Property

    1. As a creator on the Performlist platform, you are responsible for owning the intellectual property
      rights of the content you upload. You may only upload content for which you have the rights or
      obtained permission from the rightful owners.
    2. The creator is solely responsible for the posted content and any legal consequences arising from it.
      Performlist bears no responsibility for content posted by users and creators on the platform.
    3. If you believe your intellectual property is being used without permission on our platform, please
      contact us at info@performlist.com with necessary evidence. If the claim is valid, we will remove
      the
      infringing content and take appropriate actions against the offending creator, including removal
      and/or banning from the platform.
    4. You retain ownership of the content you post on our platform, including freely available
      Performlists.
    5. When you post content, comments, questions, reviews, you grant us the right to use, share,
      distribute, and promote that content on any platform and in any medium, and to make adjustments or
      edits as we deem necessary.
    6. Submitting ideas and suggestions for new features or improvements to us does not entitle you to
      compensation, royalties, or other rights.
  2. Payouts en monitization

    1. Creators are entitled to a revenue share of 60% of the Net Amount for each Performlist sale and 75%
      for each class enrollment sold through the Performlist shop.
    2. The Net Amount is calculated as the Gross Amount, minus any Transaction fees, Taxes, any mobile
      platform fees applied to mobile provider checkout sales and any amounts paid to third parties in
      connection with the Promotional Programs.
    3. The Net Amount only includes revenue from the Performlists and Course classes created and sold by
      the respective
      creator. No revenue is shared from Performlists created and sold by other creators.
    4. Revenues from Performlist and Course classes sales are paid out to creators on a monthly basis with
      a minimum amount of
      €100. There is a one-month cool-down period, meaning earnings from month 1 are available for payout
      in month 3. For example, earnings from January will be available for payout on March 1.
    5. In case of returns or refunds, earnings are deducted from the creator’s earnings. This means no
      revenue is received for purchases that have been returned.
    6. Payments are processed via Payoneer. Creators must have a valid Payoneer account to receive
      payments.
    7. Creators can submit payment requests through their platform accounts. Processing of requests may
      take up to 7 business days. The status of payment requests is visible in the creator’s account. For
      inquiries about payment statuses, creators can contact Performlist.
    8. Performlist will provide an prove of payment to creators for their records, detailing revenues and
      transactions.
    9. We are authorized to use images, descriptions, and snippets of your Performlists and Courses for
      promotional purposes across any medium. This includes advertising on other websites. The intent is
      to promote your content; however, we will not share or distribute the full Performlists or Courses
      without your consent.
    10. A creator is responsible for determining a price for public Performlists and Courses.
    11. It is possible that advertisements may be displayed in a Performlist when it is offered for free.
      Income from these advertisements is used entirely for platform promotion and improvement. A creator
      does not receive compensation from these advertisements.
    12. If a list is offered for free, a creator does not receive compensation.
    13. It is not possible to offer a Performlist that is attached to a Course individually in the shop.
      Performlists that are part of a Course can only be accessed through enrollment in the Course.
    14. Creators are allowed to keep their Course private and invite students from their own coaching setup
      without using Performlist’s invoicing system.
    15. It is possible to convert a free Performlist into a paid Performlist. The price paid by the user
      (even if it is nothing in the case of a free Performlist) is the applicable price. It is not
      possible to request compensation for the use of a Performlist afterward.
    16. Using affiliate links in the description of Performlist items and Course content is allowed.
  3. Tax Obligations

    1. The creator is solely responsible for remitting any taxes and other legal obligations arising from
      the income earned through Performlist. This includes, but is not limited to, income taxes, social
      security contributions, and any other applicable taxes and levies. It is the responsibility of the
      creator to comply with all relevant tax laws and regulations in their jurisdiction and to timely
      file all required tax returns and payments. Performlist assumes no responsibility for creators’
      compliance with tax obligations and will not provide tax advice. We advise creators to seek
      independent legal and tax advice regarding their income from Performlist.
  4. Insights and Statistics

    1. Creators can find insights and sales statistics in their platform accounts, including revenue and
      performance information for their Performlists.
  5. Content Policy

    1. Performlist stands for a safe and respectful environment for all our users. Posting hateful, racist,
      violent, or otherwise illegal content on our platform is strictly prohibited. In cases of such
      violations, we reserve the right to take immediate action, including making the content unavailable
      or removing it.
    2. When creators engage in such violations, they always receive a warning. Repeated violations may
      result in permanent account removal.
    3. While we reserve the right to delete or modify content in class communities upon request or when deemed necessary, we do not proactively monitor the content posted within these communities. The creator of the class is responsible for maintaining the community’s integrity and ensuring that the content aligns with our platform’s guidelines. Creators have the authority to delete posts and replies within their class communities if they find it reasonable to do so. However, creators are encouraged to manage their communities in a way that promotes a respectful and constructive environment.
  6. Promotion and Marketing

    1. At Performlist, we support our creators through promotion on external websites and platforms. We
      understand the importance of increasing the visibility of your paid Performlists, and we provide
      opportunities for promotion within our platform.
    2. Creators have the freedom to promote their own content, including offering discounted prices for
      their Performlists. External promotion on other websites and platforms is allowed and even
      encouraged.
  7. Feedback and Improvements

    1. We greatly value feedback from our creators. Your insights help us continually improve Performlist.
      You can provide feedback through the feedback links in the List Manager or directly via email at
      info@performlist.com. We welcome suggestions, ideas, and comments that contribute to a better user
      experience for all creators and users on our platform.
  8. Disputes & Resolution

    1. If a dispute arises, the involved party should report it as soon as possible. Creators and users can
      file disputes related to transactions, content, or other related matters.
    2. Performlist will investigate the dispute and attempt to mediate between the involved parties. We
      will hear both sides of the story and aim for a fair and satisfactory resolution.
    3. After investigation and mediation, Performlist will make a decision on the matter. This decision
      will be based on Performlist’s terms and guidelines. We strive for fair decisions that consider the
      interests of both parties.
    4. If a resolution is reached, Performlist will take steps to execute the decision, such as refunds or
      other relevant measures.
  9. Customer Service

    1. Our customer service is always ready to assist with questions, issues, or disputes. You can contact
      our customer service through email on info@performlist.com. Our dedicated customer service
      representatives will respond as quickly as possible to assist you and resolve any questions or
      concerns.
  10. Changes in Terms

    1. At Performlist, we acknowledge that terms may evolve to improve our services and their use. Creators
      will be informed of any changes to the terms in the following ways:

      1. We will notify creators via email.
      2. We will notify creators notifications on our platform.
      3. Checking Updated Terms: Creators can consult the most recent version of the terms on our
        website at any time. It is the responsibility of creators to be aware of and comply with the
        current terms.
  11. Feedback and Improvements

    1. We greatly value feedback from our creators. Your insights help us continually improve Performlist.
      You can provide feedback through the feedback links in the List Manager or directly via email at
      info@performlist.com. We welcome suggestions, ideas, and comments that contribute to a better user
      experience for all creators and users on our platform.